Privacy Policy

Information We Collect

Information you provide

We collect information three ways: what you give us directly, technical data collected automatically when you visit our sites, and business contact details from public sources. When you contact us or submit a form, we collect the details you choose to provide, such as your name, email address, phone number, company, and message. To do business with us, you may also provide contact and, where applicable, billing information, which is used to fulfill your orders or requests.

Information collected automatically

Like most websites, our hosting and infrastructure automatically record limited technical data when you visit, such as IP address, browser and device type, referring pages, and pages viewed, through server logs and cookies. This helps us keep the site secure and operating correctly. See "Cookies and Tracking" below for details on analytics cookies and how to opt out.

Information from public sources

We may collect business contact details (name, business email, job title, company) from government and agency vendor lists, chamber rosters, public permit filings, and online business directories, only to contact businesses about our services. You can ask us to stop or delete it at any time.

We do not collect or process sensitive personal information, such as government identifiers, precise geolocation, or health, biometric, or similar categories defined under state privacy laws, through this website.

How We Use Your Information

• To respond to you regarding the reason you contacted us, and to fulfill your request.
• To communicate with you about services or an existing engagement, you may opt out of future contact at any time.
• To operate, secure, and improve our websites.
• To meet our legal, accounting, and record-keeping obligations.

Marketing emails. Every marketing email we send includes a way to opt out and our postal address. We honor opt-outs within 10 business days. We may still send non-marketing messages necessary for an active engagement, such as service, billing, or security notices.

How We Share Information

We don't sell or rent your information to anyone. We share it only in the limited situations below:

• With service providers that operate this site and support our business on our behalf, for example, website hosting and infrastructure, web analytics (such as Google Analytics), email and communications tools, and, where applicable, payment processing, who may use the information only to perform work for us and are bound by confidentiality obligations.
• With CRM, email-delivery, and AI or automation tools that help us run the business, under written confidentiality terms or the provider's terms.
• For legal or safety reasons, when required by law or to protect the rights, property, or safety of Adaptive IP, our clients, or others.
• In a business transfer (such as a merger or acquisition), with notice of any change in how your information is handled.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising, as those terms are defined under applicable law.

Cookies and Tracking

We use cookies and similar technologies. Some are strictly necessary for the site to function and stay secure. We also use Google Analytics to understand how visitors use our site and to improve it; Google Analytics sets cookies and processes limited usage data, such as IP address, device and browser type, and pages viewed, acting as our analytics provider. Google Analytics scripts and cookies load only after you choose Accept in our cookie banner; until then, our site sends no analytics data to Google. Our website hosting platform also runs essential operational scripts that record basic technical information about page loads, regardless of your cookie choice. Embedded videos load from the video provider only after you press Play. We do not use cookies for cross-context behavioral advertising.

You can control cookies through your browser settings (blocking some may affect how the site works) and can opt out of Google Analytics using Google's opt-out browser add-on. We honor the Global Privacy Control (GPC) signal: if your browser sends it, analytics stays off and we don't show the banner. You can change your choice at any time with the Cookie settings link in the footer of any page. If we introduce advertising cookies or other tracking technologies in the future, we will update this policy and, where required, request your consent first.

Data Retention

We keep your information only as long as needed for the purposes described in this policy, to respond to you, support our business relationship, and meet legal, tax, and record-keeping requirements, after which we delete or anonymize it. We process and store information primarily in the United States.

Security

We take precautions to protect your information, both online and offline. Information you submit through our forms is encrypted in transit using HTTPS. Access is limited to the people, automated systems, and service providers who need it to do their work, and is protected by access controls.

No method of transmission or storage is completely secure. We use reasonable administrative, technical, and physical safeguards to protect your information.

Your Rights and Choices

You may opt out of any future contact from us at any time. By contacting us using the details below, you can at any time:

• See what data we have about you, if any.
• Change or correct any data we have about you.
• Ask us to delete any data we have about you.
• Express any concern you have about our use of your data.

Depending on where you live, you may have additional rights under laws such as the Texas Data Privacy and Security Act and the California Consumer Privacy Act (as amended), including the right to access, correct, delete, or obtain a copy of your personal information, to opt out of its sale or sharing (we do not sell or share it), and not to be discriminated against for exercising these rights.

How to exercise your rights. To make a privacy request, email security@adaptiveips.com or contact us using the details below. We may need to verify your identity before acting on your request. We will acknowledge and respond to verifiable requests within 45 days; if we need more time, we will let you know and may extend by an additional 45 days as permitted by law. If you ask us to delete your information, we may keep your email on a do-not-contact list so we don't contact you again. We will honor deletion requests except where we are required or permitted by law to retain information, for example, tax, accounting, billing, and transaction records. If we decline a request, we will explain why, and, for Texas residents, you may appeal by replying to our response. We respond to an appeal within 60 days, and if you're unhappy with the result you can contact the Texas Attorney General. You may also use an authorized agent to submit opt-out or deletion requests on your behalf.

Legal Bases and International Visitors

Where required by law, we rely on the following legal bases to process your personal information: to take steps at your request and perform our contract with you; our legitimate interests in operating, securing, and improving our website, responding to your inquiries, and communicating with business contacts about our services; your consent, where we ask for it (for example, for certain cookies); and compliance with our legal obligations.

Our website is operated from, and we process and store information primarily in, the United States. If you access the site from the European Economic Area, the United Kingdom, or another region with data-protection laws, you may have additional rights, such as to access, correct, delete, restrict, or object to our processing of your personal information, or to data portability, and you may contact us using the details below to exercise them. Where we transfer personal information internationally, we take steps to protect it in accordance with applicable law.

Other Sites and Children's Privacy

Our sites may link to other websites we do not operate, such as our client portal. This policy applies only to Adaptive IP sites; please review the privacy practices of any third-party site you visit.

Our services are intended for businesses and are not directed to children, and we do not knowingly collect personal information from anyone under 18. If we learn that we have collected information from a child, we will delete it.

Updates

Our Privacy Policy may change from time to time. All updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy, or believe we are not abiding by it, please contact us: